Always polite and respectful. They have been keeping my car like new for years. Highly recommend.
Very helpful and knowledgeable were able to answer all my questions and feel comfortable reaching out if I have anymore questions.
Everyone is so nice and friendly, the lounge is SO clean! I love the Starbucks machine. Parts is also very helpful as well. 10/10 will be returning
The service group did a great job with finally finding our noise / klunking issue, they replaced the rear struts
Very nice people,Joshua very great dealership employee,was efficient in every way and knowledgeable in the car I chose.
Nancy and the service were great. I would highly recommend them to anybody. Thank you
The communication and overall service is excellent at Luther Bloomington Hyundai. The text message updates puts them way above their competitors.
Best dealership experience I've ever had. The work they do is always done in a timely manner.
Service was easy to set up and was done in a timely matter. Happy with everything.
Carrie McWilliams at Luther Bloomington Hyundai did a fantastic job for us... she truly is a professional that takes care of her customers. We highly recommend Carrie!
A hike to get to but worth it as service is excellent, professional and on time.
Paul was awesome. Welcomed me with open arms.
I worked with Tracy D. by phone and email to order a new Sonata. He answered every question very promptly over the five months it took to have the car made and shipped to Bloomington. He told us up front what to expect without sugar coating the delay due to the chip shortage and over the road drivers. When we drove 3-1/2 hours to pick it up and met in person, my wife and I were both impressed by his friendly demeanor, knowledge of both our vehicle and the process. Everyone at the dealership was friendly without that pushy or ...
Found the staff very customer oriented with multiple inquiries about needing help or follow up to finding an associate to answer our questions. Staff demonstrated a sense of urgency in helping to complete the purchase process while ensuring our questions and concerns were addressed to our satisfaction.
Hector was great to work with. He was very knowledgeable about the vehicle and the options. He kept me well informed throughout the ordering process and the wait. Thank you, Hector! Luke was also great to work with. He made the financing process quick and painless. Thank you, Luke!
I had vehicle picked out before I arrived. Paul delivered everything I asked and promptly got started on purchase. Smooth sale as I am happy about my deal.
Josh was excellent at helping me find the right fit. I had a 2019 Buick Encore that was a good car, but I just never really liked. My Kona N-line is flat out fun to drive! The tech is excellent and I am truly excited to drive this car!
I’m a cut to the chase type of person. . I do my due diligence on anything I buy. I travel for business so I searched the entire US to find a vehicle. I would have flown anywhere to get what I wanted. I talked to more than a dozen salespeople nationwide. Including some in my hometown. I ended up with Nate @ Bloomington Hyundai because he gave me direct answers, no hard sell or bs. He was well versed on finance and on the vehicle I was considering. He gave me a fair price and completed the necessary steps to ...
They made sure that all of the recall items where taken care of. Even checking again at the time of the appointment. And did a routine service check while I was there.
The car was ready when promised, and the work done was of the usual high quality that I have come to expect from Luther Hyundai. The coffee and snacks also were good,
Excellent customer service! I would recommend Luther Bloomington Hyundai to anyone looking for a Hyundai vehicle.
Great experience. Extremely knowledgeable, courteous and professional. A great compliment to your team.
I had a great experience at Luther Bloomington Hyundai and would recommend it to friends and family.
Everything was taken care of in a professional and timely manner. A couple days before my appointment my windshield got cracked and needed replacing. They worked through getting it so that they could replace it at the same time as my regular scheduled maintenance. Nicely done!
I have been satisfied with the work at Bloomington Hyundai every time. I get great service at a fair price
Hi dog cat pine car sit bar why do I have to write 5 words ?
Very nice and easy to work with. Would recommend them to anyone.
They went above and beyond for me. From focusing on what I could afford and keeping my maximum monthly payment in check. Ben has got a customer for life!!
Good service for Chico at the sales department. There was a delay after I completed the finance aspect, before I could pick up the car, due to missing parts that was need to fix up the car but other than that it was a good experience overall.
Nate was awesome to work with. Very professional and knowledgeable! A pleasure to work with
Was easy, quick and pleasant. Our salesman was amazing and was really knowledgeable. Will be suggesting to friends and family
Welcoming and pleasant staff! I’ve never had less than a 5-star experience at Luther Bloomington Hyundai!
Tracy and Andy in sales were very patient, attentive, and helpful throughout the entire process. I’ve recommended them both to friends and family. A fantastic introduction to this dealership and Hyundai. At no point did I feel like I was being sold anything, they always had the answer or would hunt it down quickly to any question I had. I will come back to Luther Hyundai when I am in need of a car again due to their efforts.
Very friendly sales staff. No pressure. Patient with us, allowing us to test drive as many models as we wanted.
Nick from sales was awesome, would recommend working with him to someone in the market for a new car.
They were very attentive to our needs, interests, and feedback. They responded to any of our request with clarity and a plan. They also wanted our feedback to be certain that we were satisfied customers.
I had a fuel pump recall, everyone I had contact with at Hyundai Luther Bloomington, from initially scheduling the appointment, to follow-ups, to adding an oil change, were extremely helpful and friendly! They kept me in the loop on progress while I waited and even helped me with some other questions I had about my Sonata! Now my car is running great! I would highly recommend Hyundai Luther Bloomington!
It was a great experience . We plan on coming back to get our next car.
Awesome customer service and quality work. Helpful, accommodating, fast, and all at a competitive price. Highly recommended! Thank you!
Nice experience. Explained everything well. Set expectations well. Will recommend you to others for sales and service.
The service agent was attentive and helpful as they listened to a concern that I had and advised on a solution. Ultimately, my concern was resolved, and the appointment was completed ahead of schedule.
My experience at Luther Hyundai, was exceptional and seamless. I worked with A.K. Abdi and not only did he go above and beyond my expectations, he also demonstrated that he truly understands the value of the client / dealer relationship. I felt well taken care of and extremely confident in my decision to buy from Luther Hyundai of Bloomington. Thank you to everyone that helped make my car purchase such a success!
Salesman A.K. was friendly and helped us get a good car at a good price!
Good honest service , no pressure from sales and welcoming staff. Close to my home and work
I had a great experience. I got in right at my appointment time, everyone was super helpful and they gave me total reassurance that my car was in working order.
Helpful and considerate. I don’t appreciate not being able to continue until typing 15 words though.
Everyone is very helpful and friendly. The service is done in a timely manner. Nice waiting area.
Nate was a huge help to us. He was friendly and attentive. He answered all our questions. The whole process was seamless and transparent.
Excellent experience with just one suggestion being to get closer to the estimated time allotted for service (twice an hour became two).
Service people very friendly and gave me a proximate time my car would be done and it was very closely done at that time. How was nice and cleaned out, vacuumed etc. when I got it. Great service!
Abdi (AK) listened well and heard what I was needing in my new car purchase and trade-in. I have a car that fits my active lifestyle.
I had a great experience buying my car with Nate! He was very professional and informative. He made me feel comfortable throughout the whole process. He allowed me the space I needed to spend time with the car on my own to check it out and get comfortable with it. He offered me great customer service and options! I am so appreciative of his efforts!
It was a great experience and all went well but that was a ridiculously large bill for an oil change.
Everyone in the service department was very helpful, friendly and efficient. Especially Austin. He kept me very well informed. They even took the time to clean it. Very much appreciated!
Convenient location, courteous team members, comfortable waiting area while waiting for service to be performed
Mr. Weidner has been extremely supportive and helpful throughout the whole purchasing journey. Always available and very well prepared.
Had ongoing service issue after taking my car in for routine maintenance. The service manager went out of his way to dig into the cause, found it and fixed it free of charge due to my multiple trips to the shop. That's how you keep customers coming back!
Nick was a phenomenal salesperson. It was a great experience to work with him, and we got the perfect car.
Did a $350 service check-up and they missed a headlight and gave me a guess on a manifold leak/noise in the exhaust without definitive diagnostic. I felt the $350 was a partial waste of money as I needed the service but also paid for diagnostics. Overall, the staff was very friendly, the building was clean and the complimentary coffee was wonderful. Didn’t get out of there without being asked to buy a car though.
Very professional, attentive, impeccable customer service, and clear communication throughout the entire vehicle purchase process.
Very kind and answered all of our questions to make sure we felt good about our purchase.
Ben, our salesman, was wonderful! He was patient and understanding. He realized right away that I knew what I wanted and had done my research so he wasn’t pushy or tried to oversell me on anything. I would recommend this dealership to my friends and family.
We went in knowing what we wanted and the salesmen did everything he could to get it. we were not will to wait so he talked to his boss and we got a good deal on the next size up suv. The salesmen explained everything about it and gave us his number and email in case we had any questions. we would defiantly go back there to buy another vehicle .
Very nice waiting area and everyone has great customer service skills! They also washed my car after my oil change which really added to the positive experience.
Paul was great very knowledgeable and excited to have me as a customer. I indicated I would look for cars at other Luther agencies and work with him if I should find a better deal. He encouraged me to find the best deal and check back.
Nate was great to work with! Personable and professional we’ll for sure work with him for any future needs!
Overall a pleasant experience purchasing my new 2023 Sonata. I still own my 2018 Sonata and I bring it there for service. They do an excellent job all around.
Daughter and I went in to look at a car for sale. Employees were very nice and informative.
Very good to work with entire process was real smooth would recomend to anyone everything good
Had a great experience. Nate is a great salesperson! I'm very happy that he let me know about a car that was just what I was looking for!
Took care of our issue and we were a walk in. Efficient and professional in all regards
Excellent customer service!! We are very pleased with the whole experience of purchasing our new Genesis!
VERY GOOD CUSTOMER SERVICE. IMMACULATE WAITING ROOM.
The people behind the counter were helpful and as far as we can tell, the work on the car was well done.
My sales representative Carrie was professional, kind, and patient when it came to helping my wife and I pick out a new Tucson. We are very pleased with our experience and our new CUV!
Service was second to none both Luis Duran and Roman were excellent and professional.
Service is always quick and the staff friendly. Scheduling service is super easy using the My Hyundai app!
Josh Thomes showed interest immediately to my questions, listening to my needs, like I mattered.