A truly great experience. Never was pressured in any way to make a decision. My sales person went through everything to ensure I was familiar with my vehicle and what was included.
Friendly and very helpful on the phone. They helped me narrow down the aspects of my car
I brought my car into the service center letting them know the check engine light was illuminated. Check-in was a breeze and the service rep was really polite and professional. He checked me in and clearly explained the process. I left the car with them for the day. When they called a few hours later the mechanic went over the issue, answered my questions and provided details about the necessary fix, a rough time frame, and a close estimate of the cost. They required a part which is difficult to predict how long it will take to acquire with our ...
Everything went well. The equipment did break down, but it was no problem picking up our car the next day!
I just purchased a 2022 Kona SEL and I was very impressed with the entire experience. A nice gentleman named Paul Crilly came out and met me at the car I was interested in. He made the process quick and enjoyable! The finance team was also very relaxed and easy to work with.
After calling around to several dealerships and getting the run around. I decided to try Luther Bloomington, AK answered the phone and was extremely helpful. He answered my questions, scheduled a same day appointment to look at a car. He heals the car specifically for us. Needless to say, we purchased a 22 genesis g70 the same day and couldn't be more pleased with the experience!
Ask for Nate, he's great. He made our car purchase pleasant and easy.
Quick and easy buying process, Paul Crilly was awesome and will definitely be going back!
Not enough communication on what services are available to me and on the rental services.
Thanks alot A.K. Abdi for the great service, you sold me a beautiful Genesis G80 2022 and it's such a beautiful car and I get alot of compliments. You are a hard worker and you go above and beyond to help the customer. You are cheerful and have a great attitude and knowledgeable with your Job. Keep up the great work. Thanks for Luke in Finance and Brain the manger y'all were great too
I went in. They worked with me and found me a car with what I wanted and a price I wanted to pay.
The duration they had my car to replace the engine. Over 2 months and took them a while to get permission.
overall sales process went well, no concerns. Nate covered all our needs. The car arrived sooner than we expect which worked out well
Asked to get one of my wiper blades replaced and they must have forgot. Also my check engine light came on and went off but there were no problems but the next week or so there is now a recall on it so I have to bring it back in. But overall very satisfied for the many years spent with Hyundai!
Good customer service.
As always the service on our vehicle was first rate and the service staff is excellent! I am very satisfied with the quality of service at this dealership.
Was a walk-in, was helped pretty quick and showed the exact car I was looking for. Got a quick test drive, good conversation with Hector who kept it real with me the whole time, talking and BSing about our industries and he was quick to answer questions about the car, and if he didn't know the answer, admitted to it and didn't try to fake me out. Walked out of the dealership with a good car and had a happy experience.
I arrived slightly early for my appt but they took me in & finished in less than the quoted time. Very friendly group!
Luther Bloomington Hyundai is absolutely amazing. They are super helpful and they gave me everything I wanted. Ben gates is the guy you want to go and see.
My salesman was awesome to work with and even with short staff I was well taken care of. It was easy and fairly quick process.
Everyone is always friendly, professional and helpful.
Sean was very helpful and service was done in a timely manner.
Very friendly group of staff took care of me from start to finish. The scheduling process was a breeze and I feel confident knowing my vehicle is in tip top shape.
They were on punctual and explained other features of my vehicle too. I will return again.
Great welcome, attention, and care! Very easy to work with! Salesperson and manager were extremely helpful! Finance people were very knowledgeable but very busy!
The person that works the main intake desk is always super courteous and efficient. The waiting room is clean and comfortable. It’s a great place to take your car and the customer service is consistently great!
The service was wonderful. The process was smooth without a problem. Seevice department kept me in the loop with the process. This system make a world of difference.
Hassel free, stress free, super kind employees and overall amazing experience. Very satisfied with the whole with the process and the staff.
Redoing of my post as I placed it under the wrong Gmail: I came in to look at a Toyota RAV4 2019. Both chico and Kerry(sorry if I'm spelling it wrong!) We're very kind and prompt. I test drive it and knew I liked it. I came in with my pre-approval and discussed numbers. I informed them of another RAV4 on a different Luther lot of the same trim and color and similar mileage but was cheaper. Kerry spoke with her manager and offered to price match it. I agreed and even got a slightly cheaper interest rate(6.99 ...
I came in to look at a Toyota RAV4 2019. Both chico and Kerry(sorry if I'm spelling it wrong!) We're very kind and prompt. I test drive it and knew I liked it. I came in with my pre-approval and discussed numbers. I informed them of another RAV4 on a different Luther lot of the same trim and color and similar mileage but was cheaper. Kerry spoke with her manager and offered to price match it. I agreed and even got a slightly cheaper interest rate(6.99 down to 6.19). Car was within my budget. There were no hidden fees ...
Excellent service provided by the sales person Nate. He always kept us updated on our vehicle order and always had great communication with us; he also answered all of our questions on a promptly manner.
Salesperson was professional and friendly. My needs were met and was in and out of the dealership in about an hour with a new car.
Overall a good experience. A little confusion when picking the car up. The person who was suppose to assist me, was not working that morning. The other sales crew took care of me.
Even though cars were not in they made every effort to make sure I got what I wanted
They were very professional and knowledgeable about their products. The specific details of the car were explained very clearly and with a sense of humor!! Thanks, Abdi!
The finance team and the salesperson really worked with us to make sure we received customer satisfaction. They offer us an additional 5 days to return the vehicle due to problems with the vehicle after we purchased the vehicle. Great customer service.
This is our 9th car leased from Luther Bloomington Hyundai. Josh Thomes has done a wonderful job helping our family with all of our leased vehicles. We will be sure to lease our 10th vehicle when the time comes.
As I live out of state and flew to Minnesota to buy a car for my son who lives there - Andy was very helpful is getting the car we wanted and making the purchase an easy and smooth process. Thank you for everything Andy! Max loves the car!
Our sales rep was friendly and answered all of our questions and made the process simple.
Delivered as promised service advise was helpful and knowledgeable. Next next next next next next
I actually look forward to having my car serviced. All the personnel are friendly, courteous and professional. I always feel I am in good hands.
Rich was great and did everything to make sure I was satisfied with my purchase.
The staff is always very welcoming and friendly. Nice, comfortable waiting area. Always a smooth and efficient experience.
No waiting for a vehicle hear I was in and out with brand new 2022 including financing in less than two hours.
The service I received at this dealership is the best I’ve ever had when buying a new vehicle!! They made buying a vehicle quick and easy.
The dealership is layed out nicely and well lit. Very nice environment to shop for cars. My salesperson Andy Jones was excellent, knowledgeable about the products and every aspect of buying the process.
Everyone was very friendly from the moment I walked in the door! Would highly recommend this location!
My rep that helped me was very honest and up front. Even told me what my warranty will cover and won’t.
Great experience from end to end. Hector helped me find vehicles with my list of musts , he never pressured me and I ended up buying a vehicle that day and trading in my current vehicle.
Great customer service. Ben was very helpful! Difficult to test drive cars with limited inventory.
Everything was great with the exception that when I went to pick the car up the person I was suppose to see was not there. The other salesmen did a great job of taking care of me.
We found the exact car we wanted. We got there, test drove it and bought it. Everyone was very helpful & friendly. You can tell they like their jobs and the customer service shows! Great experience!
Great communication and Amazing follow up! Service is fast and always aiming for the best result.
Absolutely everything Regarding this dealership is WONDERFUL! I have never had a bad experience and he been a continous customer for 6+ years!
Andy was flexible for our situation. Very knowledgeable about the different offerings. Felt he was genuinely looking out for our needs.
Abdi was a truly exceptional sales associate. He helped my wife and I feel confident in our decision to purchase a new car during a turbulent time to buy cars. He was responsive, professional, and friendly, and I plan to continue working with him.
The whole process was Efficient and complete. I received very good customer service from all involved.
Great service. Was in for an oil change last week and was done very quickly
Very smooth and quick processing of sale of previous vehicle and purchase of the new Tucson
Very cooperative and helpful. I was out of town for couple weeks and she helped mange everything over text.
Josh the salesman was great, really appreciate his straightforward and relaxed attitude. Not pushy at all, which can happen often at car dealerships
Leave Us A Review